FAQ

Online Ordering

The "Flavor" page is a list of all the flavors we have ever churned. However, not all of them are available at any given time. Only the flavors listed on the "Shop" page are available for ordering.

We are unable to take reservations for any products that are currently unavailable.

You might like to sign for our availability notification, where we will send you an email or SMS when the flavor is back in stock.

On the flavor page, click on the "Notify Me When Available" button, and leave your email address or contact number. You will receive a notification once the flavor is back in stock.

Delivery

Our delivery charges are

- $8 for islandwide delivery to one location if your order is below $57

- free for islandwide delivery to one location if your order is above $57

Deliveries will be made anytime between

- 12pm to 5pm on Mondays, Wednesdays, Fridays, and Sundays

- 6pm to 9pm on Tuedays, Thursdays, and Saturdays

We will inform you by WhatsApp or text up to one hour before we deliver your order.

As we follow a planned delivery route, we are unable to accommodate requests for a specific time. If you require your order to be delivered at a specific time, you might like to select the "Pick Up" option at the checkout page, and arrange for your own courier to do a pickup from our Funan store.

Due to the perishable nature of our product, we require someone at the delivery address to receive your order.

If there is no one at your address, and you are unreachable at the delivery phone number provided, your order will be brought back to our store.

In the event of a non-delivery, you may choose to:

- arrange for a redelivery at an additional charge of S$8 to one location,

- arrange for a store pickup from our Funan store at no additional charge.

Please ensure you provide a valid local mobile number for a smoother delivery.

Unfortunately, we do not offer same-day deliveries at this time.

If you require a same-day delivery, you might like to select the "Store Pickup" option at the checkout page, and arrange for your own courier to do a pickup from our Funan store.

All store pickups will be available for  collection from our Funan store located at:

107 North Bridge Road

#02-02 Funan

Singapore 179105

We are open daily, from 1pm to 10pm.